Privacy Policy

INTRODUCTION

We value your privacy and appreciate your trust. Welcome to www.wonderslate.com. The Site is provided and controlled by Wonderslate Organization (“We”, “Our” or “Us”). Wonderslate is vigilant about protecting your privacy and recognizes the importance of maintaining the privacy of every user who visits our Site. We are committed to be transparent about the data we collect about you, how it is used and with whom it is shared. This Privacy Policy details our collection, use and disclosure of personal and non-personal data you give to us when you access or use Wonderslate’s online services and websites, and software provided by us on or in connection with such services or Sites (collectively, the “Services”). We try to be as transparent as possible, so you can always see and act upon what is being done with your data. By visiting and/or using our Site, you agree to this Privacy Policy. We strongly recommend that you read this Privacy Policy so that you understand our approach towards the use of your personal data. By accepting the policy at the time of registration, you explicitly approve and provide consent to our collection, storage, use and disclosure of your personal information as described in this Policy and terms and conditions

INFORMATION WE COLLECT

As a visitor, you can browse the Website to find out more about us. We do not seek any data from you when you visit us, but we do collect and store certain personal information about you such as; your IP Address, etc. that is automatically stored with us in order to improve security and administer the Website with a view to assist us in improving customer experience. However, if you choose to avail certain services on our Site, you shall be required to provide certain personal information for the registration and/or access to such services/web pages e.g. contact details, location data. Such information may include, without limitation, your first and last name, username & password, email address, contact address, mobile/telephone number(s), information about your computer hardware and software and such other information as may be required for your interaction with the services and from which your identity is discernible. We may also collect demographic information that is not unique to you such as; code, preferences, favorites, etc. In addition to the above, we may indirectly also collect information about you when you use certain third-party services available on our Site. We may also collect certain information about the use of our Site by you, such as the services you access/use or areas you visit. We use this information to evaluate traffic patterns on our website for internal purposes and metrics.

INFORMATION USAGE

We use your personal information to provide, analyze, administer, and improve our services, give a personalized experience on our website (especially, by offering you services that are best suited for you), to contact you about your account and our services, to provide you customer service along with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities. We further use your personal information to determine your general geographic location, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests and enforcing our terms (such as determining free trial eligibility) and communicate with you concerning our service (for example by email, push notifications, text messaging ,and online messaging channels), so that we can send you details about new features and content available on the Website, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset, etc.

HOW WE COLLECT INFORMATION?

We collect information directly from you when you register with us.
We collect information (whether you are registered or not registered with us) when you browse our Site, open, or respond to an email from us (promotional or informational).
When you post a comment on our Site or raise a query/question to us through phone or email.
We collect information from you when you register with us by linking your social media or thirdparty accounts. By doing this, you are authorizing them to share with us certain information from such accounts, and authorizing us to collect, store, and use this in accordance with this Policy.
We collect information from you using third party tools, browser cookies and web beacons in order to improve user experience.
We may collect non-personal information about the computer, mobile device, or other device you use to access the service, such as IP address, geo-location information, unique device identifiers, browser type, browser language and other information for the purpose of providing customized information on the browser.

HOW LONG DO WE STORE YOUR INFORMATION?

We will only keep your information for as long as necessary to carry out our obligations to you or for as long as we are required by law. We cannot remove your information when there is a legal storage requirement, such as book-keeping rules or when there are other legal grounds to keep the information, such as an ongoing contractual relationship, or for accounting purposes, for example, where you have bought a subscription or services. If we no longer need your data, we will delete it or make it anonymous by removing all details that identify you. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data.

SHARING & DISCLOSING PERSONAL INFORMATION

We use other companies, agents, or contractors ("Service Providers") to perform certain services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure, and IT services, to personalize and optimize our service, to process credit card transactions or other payment modes and/or methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. While providing such services, these Service Providers may have access to your personal or other information.
We do not authorize them to use or disclose your personal information except in connection with providing their services. As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:

1. External Service Providers:There may be a number of services offered by external service providers that help you use our websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.

2. Other Corporate Entities:TWe share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries that are committed to serving your online needs and related services. Such data will be shared for the sole purpose of enhancing your browsing experience and providing our services to you. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You will receive notice of such event (to the extent that it occurs).

3. Law and Order:We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

THIRD PARTY APPLICATIONS & LINKS

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering services to you, to help us to collect payments from you, to analyze data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

LINKS TO THE OTHER PARTIES

Our website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You are accessing such linked websites shall be at your own risk. These websites are not subject to our Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to their Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

ACCOUNT PROTECTION

Your password is the key to your account / profile. You shall be solely responsible for all the activities happening under your username and you shall be solely responsible for keeping your password secure. Do not disclose your password to anyone. If you share your password or your personal information with others, you shall be solely responsible for all actions taken under your username and you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

SECURITY

The security of your personal information is important to us. When you enter your personal information, we treat the data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, "perfect security" does not exist on the Internet. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security nor can we guarantee that third parties shall not unlawfully intercept or access transmissions or private communications, and that of other users may abuse or misuse your personal information that you provide. Therefore, although we work hard to protect your information, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Please note that information collected by third parties may not have the same security protections and we are not responsible for any breach of security done by any third party.

COOKIES

1. We use data collection devices such as "cookies" on certain pages of our websites. "Cookies" are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available using a "cookie". Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged in or registered users.

2. Third party vendors including google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the Website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interestbased advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor's use of cookies for interest-based advertising by visiting aboutads.info.)

3. The Website also has enabled the Google Analytics Advertising, which allows Google to collect data about users on our website, in addition to Google advertising cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on here https://tools.google.com/dlpage/gaoptout/

CONFIDENTIALITY

You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.

CHILDREN’S PERSONAL INFORMATION

Some of our products are directly aimed at Students below Eighteen (18) Years of Age and we collect personal information about children Only for the Purpose of providing services. If you are under the age of eighteen (18) or under the age of majority in your local jurisdiction, then you must use the Site under the supervision of your parent, legal guardian, or responsible adult.

CHANGING YOUR PERSONAL INFORMATION

You can access and modify your personal information by signing on to the Site. We will not modify any of the information provided by you. However, we recommend that you update your personal information as soon as such changes are necessitated.
Where you make a public posting, you may not be able to change or remove it nor shall you be able to close your account. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law(s). However, we will retain your personal information from closed accounts to comply with law, Avoid/check illegal and/or potentially prohibited activities and to enforce User Agreements; Comply with any court judgment / decree / order / directive / legal & government authority /applicable law; Investigate potential violations or applicable national & international laws; Investigate deliberate damage to the Site/services or its legitimate operation; Detect, prevent, or otherwise address security and/or technical issues; Protect the rights, property or safety of HTML and/or its Directors, employees and the general public at large; Respond to Claims of third parties; and take such other actions as may be permitted by law.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy (“Policy”) can be updated at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of those modifications.

DISPUTES & JURISDICTION

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution mechanism.

Stage 1: Mediation.In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however the parties in good faith will attempt to bind by the decision.

Stage 2: Arbitration.In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Karnataka, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Bengaluru, Karnataka, India.